Privacy Policy

This privacy notice explains how Tres Chic Beauty Academy looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you.  This notice explains how we do this and tells you about your privacy rights and how the law protects you.

TOPICS:

  • What information we collect about you
  • How information about you will be used
  • Marketing
  • Employment
  • How long your information will be kept for
  • Where your information is kept
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy notice
  • How to contact us

WHAT INFORMATION WE COLLECT ABOUT YOU

We collect information about you when you book a course, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone. 

The information you give us may include your name, address, email address, phone number, transaction information, IP address and CVs.

HOW INFORMATION ABOUT YOU WILL BE USED

In law, we are allowed to use personal information, including sharing it outside if we have a proper reason to do so, for example:

  • To fulfil a contract with you i.e. to provide the service or product you have requested and to communicate with you about your booking/order.
  • When it is in our legitimate interest i.e. there is a business or commercial reason to do so, unless this is outweighed by your rights or interests

We will therefore share your information with

  • Providers of our company software system mail chimp
  • Mailing houses
  • Suppliers of our website

We have rigorous data protection and security policies in place with all our suppliers.

Some of the people working as Tres Chic Beauty Academy Trainers are self-employed.  Where software systems and reception facilities are shared, our self-employed colleagues will have access to your information.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

MARKETING

We would like to send you information about products and services which may be of interest to you.  We will ask for your consent to receive marketing information.

If you have consented to receiving marketing, you may opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services.  If you no longer wish to be contacted for marketing purposes, please contact Lisa Oliver at info@treschicbeautyacademy.co.uk

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

Unless you request otherwise, we will keep your information to contact you no more than six times a year – for a maximum of 2 years from your last contact. 

After a year we will delete all your personal information, except for your name, relevant client history and financial transactions (which we are obliged to keep for 6 years).

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the personal information that we hold about you.  This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.   

If you would like a copy of some or all of your personal information, please Lisa Oliver at info@treschicbeautyacademy.co.uk

We want to make sure that your personal information is accurate and up-to-date.  You may ask us to correct or remove information you think is inaccurate.

You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

E-NEWSLETTERS

We email e-newsletters to inform you about products, services and treatments provided by Tres Chic Beauty Academy.  You have the opportunity to unsubscribe from e-newsletters at any time.

E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity.  We use this information to refine future email campaigns and provide you with more relevant content based around your activity.

We use Mailchimp to process these E-Newsletters, Mailchimp are fully compliant with GDPR - you can read more information here: https://mailchimp.com/legal/privacy/

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This is used to track visitor use of the website and to compile statistical reports on website activity.  For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However, in a few cases, some of our website features may not function as a result.

See our cookies policy here: Cookies

OTHER WEBSITES

Our website includes links to other websites.  This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

CHANGES TO OUR PRIVACY NOTICE

We keep our privacy notice under regular review and we will place any updates on this webpage.  This privacy notice was last updated on 25th May 2018.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy notice or information we hold about you.

  • info@treschicbeautyacademy.co.uk
  • Or write to us at Tres chic Beauty Academy, 50 Windsor Drive, Hertford, SG14 2HU

You also have the right to complain to the Information Commissioner’s Office.  Find out on their website how to report a concern:

www.ico.org.uk/concerns/handling